The Bag Workshop – refunds, returns and cancellation policy

Working with The Bag Workshop

Refunds & returns policy

If you are not happy with your order from The Bag Workshop, then we will be happy to discuss it with you. We will ask you to sign-off artwork prior to work starting which should prevent any surprises. If for any reason, the outcome is not what you were looking for, we will be keen to understand why and how we can work with you to change that.

Cancellation policy

Printed Orders

Orders for printed goods may be cancelled in line with the following:
After confirming order but prior to artwork origination – No charge
After artwork origination but prior to printing – All applicable origination charges (Minimum 30.00 GBP)
After printing started – Full order value except delivery costs.

Embroidered Orders

 

Orders for embroidered goods may be cancelled in line with the following:
After confirming order but prior to artwork origination – No charge
After artwork origination but prior to printing – All applicable origination charges (Minimum 30.00 GBP)
After embroidery started – Full order value except delivery costs.